Privacy policy

Last updated: September 2026

Torianic LLC ("Torianic," "we," "us") runs torianic.com. This policy explains what information we collect when you visit or buy from our store, how we use it, and your choices.

Information we collect

  • Order information: name, email, phone number, shipping and billing address, and the items you buy.
  • Personalization details: the text, names, dates, handwriting, and photos you send us so we can make your piece.
  • Payment information: payments are processed by Shopify Payments and other payment providers. We never see or store your full card number.
  • Browsing information: device, browser, IP address, pages viewed, and how you arrived at our site, collected through cookies and similar technologies.
  • Messages: anything you send us by email, chat, or our contact form.

How we use it

  • To make, ship, and support your order.
  • To reply to your questions and send order updates.
  • To send marketing emails if you signed up (you can unsubscribe any time).
  • To improve our store, prevent fraud, and keep the site secure.
  • To ask for and display product reviews.

Who we share it with

We only share what is needed to run the store:

  • Shopify, which hosts our store and processes payments.
  • Shipping carriers (such as USPS) to deliver your order.
  • Apps that help run the store, such as our reviews app and our file upload tool for personalization photos.
  • Advertising and analytics tools (such as Google and Meta) through cookies, if you allow them.
  • Authorities, if the law requires it.

We do not sell your personal information.

Your personalization photos and text

We use the photos, handwriting, and text you send only to make your order. We keep them for a limited time in case you need a remake or reorder, then delete them. Email us if you want them deleted sooner.

Cookies

Our site uses cookies to keep your cart working, remember preferences, and understand how the site is used. You can block or delete cookies in your browser settings, but some parts of the store may not work without them.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or get a copy of your personal information, and to opt out of targeted advertising. To make a request, email info@torianic.com.

Children

Our store is not intended for children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The date at the top shows the latest version.

Contact

Torianic LLC, Texas, USA. Email: info@torianic.com